Empowering teams through operational clarity, workforce innovation, and measurable engagement.
At LK Strategy, we help organizations turn client experience into lasting growth. Through strategic consulting, executive advisory, and thought-leadership speaking, we empower teams to strengthen loyalty, elevate performance, and build customer-first cultures that thrive in an evolving marketplace.
Client success executive with 15+ years in SaaS and B2B2C platforms
Proven expertise scaling global teams and driving NRR/GRR metrics
16 years in paycards/fintech space, 17 years in staffing industry
Expert in thought leadership and compliance presentations
"You can't manage what you don't measure. If you don't measure it, you can't improve it."
— Peter Drucker
Aligning people, partnerships, and growth through tailored consulting services

Comprehensive paycard solutions including adoption strategies, check elimination, RFP management, process optimization, compliance training, and feature implementation.
Strategic project execution and fractional leadership to bridge gaps in teams and resources, ensuring continuity and success.
Operational excellence through streamlined processes, workflow optimization, and efficiency improvements that drive measurable results.
Engaging thought leadership presentations for corporate meetings, leadership events, and industry conferences focused on client success and workforce innovation.
Specialized knowledge across SaaS, fintech, payments, and customer success
15+ years scaling global teams and driving NRR/GRR across SMB to Enterprise segments
Led $450M integration (ADP acquisition of Global Cash Card) ensuring client continuity
Pay-to-penny compliance, paycard regulations, and state-specific requirements
Expert in rewards programs, early direct deposit, credit building, and budgeting tools
Paperless pay rollout, digital cards, virtual payments, and earned wage access
Executive engagement, lifecycle strategies, and customer-first culture development
Timeless principles for growth and success
“Attitude is a little thing that makes a big difference.”
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Real-world impact through strategic execution and partnership

Staffing & Workforce Solutions • 611,000+ Employees
TrueBlue's PeopleReady brand paid 611,000 daily workers via paper checks, requiring employees to visit branches twice daily. This created security risks, operational inefficiencies, and significant overhead from check processing and cash machines.
Implemented Wisely® by ADP pay cards enabling daily digital payments. Workers receive pay instantly after shift verification through the myWisely® app, eliminating branch visits and providing financial wellness tools.
Eliminated daily branch visits for 611,000+ workers
Removed security risks associated with cash machines
Reduced operational costs for check processing
Provided financial wellness tools to workforce
Enabled instant pay access after shift verification
Supported 30,000 U.S. veterans annually with better payment solutions
"This type of innovative thinking is not only cost- effective, but it provides a better employee experience. Our daily workers want to show up for work because ADP has made their lives easier with Wisely. They can pay bills, use the card for purchases and access their paystubs via a link in the myWisely app.”
— Lisa Harris, VP Payment Services, TrueBlue
ADP Acquisition
Led $450M integration ensuring zero client churn and seamless transition for Global Cash Card clients during ADP acquisition.
Multi-State Rollout
Comprehensive paycard adoption strategy across multiple business units with customized compliance programs.
Trusted partnerships built on results and integrity
"Lisa's expertise in paycard implementation transformed our entire payroll operation. Her strategic approach to check elimination resulted in 95% adoption and significant cost savings."
"Working with LK Strategy was a game-changer. Lisa's deep understanding of compliance and her ability to train our teams at every level ensured seamless execution."
"Lisa is an exceptional strategic partner. Her thought leadership and ability to drive client success has been instrumental in our mutual growth."
Ready to transform your client success strategy? Reach out to discuss how we can help.